You can use the Power, Internet, and Ethernet lights on the front panel of the Verizon router to help diagnose home networking connectivity problems. Follow the steps below to diagnose and test the possible solutions for any connectivity problems you are experiencing. Note : You might want to print these directions to make the troubleshooting process easier. Download the complete instructions for easy printing. As long as you know your router's user name and password, you can access the security settings where the SSID is stored.
Note : The Verizon EM and VM security screens and prompts may vary slightly from the directions below, depending on when you purchased your router and the version of the firmware loaded on it. To display your network's SSID:. Your network's current WEP encryption key is stored in your Verizon router. As long as you know your router's user name and password, you can access the security settings where the WEP encryption key is stored. Note : The Verizon security screens and prompts may vary slightly from the directions below, depending on when you purchased your router and the version of the firmware loaded on it.
To display your network's WEP encryption key:. As long as you know your router's user name and password, you can access the security settings where the WPA2 or WPA encryption key is stored. The default user name for the Verizon EM router is "admin," and the default password is "password" do not include the quotation marks. The user name and password are both case-sensitive, so be sure to enter them in lower case.
You can use the ping command to test the connection between your computer and router. The ping test sends data packets from your computer to a server on the Internet to test your Internet connection.
If the connection is working, the same number of data packets will be sent from your computer as are received by the server. It verifies that the data packets are going from your computer to your router, and finally to the server on the Internet.
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Services compatible with the BlackBerry Has this article answered your questions? Help us improve our website. Your opinion matters to us. Thank you! Your comment has been sent. It will improve our content. Click Connect to join the selected wireless network. Select Hide characters to replace your entry in the Security Key field with dots to improve security. Congratulations, your computer is now connected to your wireless network.
The next step is to test your new connection. As long as you know your router's user name and password, you can access the security settings where the network encryption key is stored. Note : The Verizon security screens and prompts may vary slightly from the directions below, depending on when you purchased your router and the version of the firmware loaded on it. Enter your user name.
If you didn't change it when you configured your network, the default user name is admin. Note : If you didn't change the default password when you set up your router, it may have been changed to your router's serial number to provide greater security. You can find your router's serial number on a label affixed to the bottom or back of your router.
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